Privacy Policy

Privacy Policy

Introduction

Welcome to https://green-roofing-systems.storysurge.net (referred to as “Green Roofing Systems” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please be informed that this Privacy Policy does not extend to third-party websites, apps, or services accessed through links on our site. These external entities have their own privacy policies governing data collection and usage, which are beyond the scope of this document.

Processing Activities

This policy outlines our practices when users engage in the following activities:

  1. Utilizing our applications and services as authorized users.
  2. Visiting websites linked to and under the domain of Green Roofing Systems.
  3. Receiving communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information to enhance your user experience and provide tailored services:

  • Account Information: Details required to set up and maintain your account on our platforms.
  • Payment Information: Data related to transactions made through our systems, including payment card details and billing addresses.
  • Financial Information: This may include bank account numbers or investment portfolio details, used for financial services provided by us or third-party partners.
  • Purchase Information: Records of your purchases, order history, and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile devices when you use our apps.
  • Location Data: Your geographical location when you interact with our services, used for personalized recommendations and analytics.
  • Feedback: Any comments, reviews, or suggestions you provide to improve our products and services.
  • Social Media Information: Details collected from social media platforms when users choose to log in through these accounts on our systems.
  • Product Information: Data about the products you view, purchase, or interact with on our website.

We gather this data through various means: user input forms, account settings, browsing behavior, order processing, and analytics tools. Additionally, third parties may share Personal Data with us for specific purposes, respecting their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our websites and applications:

  • Strictly Necessary Cookies: These ensure basic functions like login and navigation work correctly.
  • Preference Cookies: Used to remember settings and preferences you’ve chosen.
  • Analytics Cookies: These track website usage, providing insights for improvement and personalization.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

Green Roofing Systems retains personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purposes for collection:

  • Financial records are typically kept for a minimum of 7 years due to legal requirements.
  • Purchase history may be retained for customer service purposes up to 5 years after the last transaction.
  • Other personal data is deleted or anonymized once it is no longer needed for the initial purpose of collection, in accordance with applicable laws.

Security Measures

We take robust security measures to safeguard your personal information:

  • Implementing encryption protocols for secure communication and data storage.
  • Engaging reputable third-party processors who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to address emerging threats.

Children’s Privacy

Green Roofing Systems does not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have collected such data by mistake, we will take steps to delete it promptly. Parents or legal guardians who believe their child’s privacy has been compromised should contact us using the details provided below.

Your Rights

Depending on your location and applicable laws, you may have various rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your Personal Data held by us.
  • Rectification: The ability to correct inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): In certain circumstances, the right to have your Personal Data deleted.
  • Restriction: Limiting the use or processing of your data under specific conditions.
  • Portability: The right to receive your Personal Data in a structured, commonly used format and to transfer it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination based on certain activities related to your Personal Data.

To exercise these rights or if you have any data-related queries, please contact our dedicated privacy team via the details provided below.

Changes to Policy

Green Roofing Systems reserves the right to update this Privacy Policy at any time. Material changes will be notified through our website and/or directly to users whose data is affected. We encourage users to review this policy periodically to stay informed about how we protect their privacy.

Contact Information

For any inquiries, unsubscribe requests, or to exercise your rights regarding personal data:

Email: [email protected]

Mail: Green Roofing Systems, Privacy Team, [Address]

We appreciate your trust in our privacy practices. By using our services, you acknowledge the collection and use of your personal information as outlined in this Privacy Policy.